Thank you for choosing Discount Dash! We want to ensure you are completely satisfied with our services. If you experience any issues with your transaction or service, please read our Refund Policy below to understand the terms and conditions regarding refunds.

1. Eligibility for Refund

Refunds are available only under the following circumstances:

• Transaction failure: If the payment fails or does not go through after you've completed the payment process.
• Service not provided: If the bill is not cleared within the promised timeframe or the service is not completed as expected.
• Incorrect charges: If there are discrepancies in the charges, or if you were billed for services you did not request.

2. Refund Request Process

If you are eligible for a refund, you must submit a request within 24 hours of your transaction. To initiate a refund, please follow these steps:

1. Send an email to [email protected] with the subject line "Refund Request".
2. Include the following details in your email:
   • Your full name
   • Email address used during the transaction
   • Transaction ID or reference number
   • Reason for the refund request
3. Our team will review your request and contact you within 24 hours to confirm the status of your refund.

3. Refund Processing Time

Once your refund request is approved, the refund will be processed and credited to the original payment method within 3-5 business days. Please note that the processing time may vary depending on the payment provider and bank policies.

4. Non-refundable Situations

Refunds will not be issued in the following cases:

• Request for refund after 24 hours from the transaction date.
• If the service was completed successfully or if the service was not claimed within the given timeframe.
• Charges for services that were explicitly agreed upon and provided as per the terms of the agreement.

5. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and will be effective immediately upon posting. Please review this page periodically to stay informed about any updates.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy or the refund process, please feel free to reach out to us at:

Email: [email protected]